Suzuki

Suzuki logo

Suzuki GB PLC sells product on AutoFixa directly from its warehouse in Milton Keynes. We have thousands of products available there for immediate despatch, getting to you in 2-3 working days, and can access our entire catalog since we began manufacturing, though some of those parts will take up to 8 weeks to be manufactured and then shipped from Japan. And others are of course now obsolete and can't be produced.

As well as a full range of motorcycle and car parts, we have a wide range of accessories and merchandise available.

Suzuki

WARRANTY

Genuine Suzuki Parts and Accessories are provided with a full 12 month ‘Unlimited’ mileage warranty from the date of purchase. The warranty is supported by a pan-European cover and, subject to Terms and Conditions, is redeemable via any Suzuki Dealer or Authorised Repairer on production of your proof of purchase document.

If there is a fault with your product and if the fault has developed within 30 days of delivery we will offer a refund, including postage costs or a replacement product once the original product has been returned for assessment and verification of the fault.

If the fault develops after 30 days but within the warranty period please contact us via AutoFixa Customer Services and we will repair or replace it once the original product has been returned for assessment and verification of the fault. Please note that replacements are subject to availability and in the situation where we are unable to repair or replace your item, at our own discretion we would offer refund or exchange to an alternative product.

If you are a customer outside the UK, please contact your nearest franchised dealer with your proof of purchase for assistance.

Terms and Conditions

This AutoFixa store is operated by Suzuki GB PLC a company registered in England and Wales, Reg No 768587, and whose registered office is : Steinbeck Crescent, Snelshall West, Milton Keynes, Bucks, MK4 4AE By accessing any part of our AutoFixa store, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the store immediately.

The Company may revise this legal notice at any time by updating this posting. You should check the website from time to time to review the current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages of the website.This site is the main official website for Suzuki GB PLC and it relates solely to Suzuki Motorcycles, Cars, Parts, Accessories and Merchandise available in the UK, or UK models.

Suzuki reserves the right to change prices, specifications, equipment, materials, colour or any other item without notice. Actual colours may differ from the colours on this website.

All information within this website is intended for UK residents only. The law of England and Wales applies. Suzuki may change the disclaimer above from time to time. By browsing the site, you are accepting that you are bound by the current disclaimer and so you should check this each time you revisit the site.

Suzuki is not liable for any action you may take as a result of relying on any information provided in this website or for any loss or damage suffered by you as a result of you taking this action. Suzuki tries to make sure that all information contained on this website is correct but it does not accept any liability for any error or omission.

All offers and promotions are subject to availability and Suzuki reserves the right to amend or change these at any time without notice.

You should check with your preferred Authorised Suzuki Dealer that any information is accurate before acting upon it.

All information within this website is intended for UK residents only. The law of England and Wales applies. Suzuki may change the disclaimer above from time to time. By browsing the site, you are accepting that you are bound by the current disclaimer and so you should check this each time you revisit the site.All details are correct at time of upload.You are permitted to print and download extracts from the website for your own use only if no documents or related graphics on the website are modified in any way.

Unless otherwise stated, the copyright and other intellectual property rights in all material on the website (including without limitation photographs and graphical images) are owned by Suzuki GB PLC or its licensors. For the purposes of this legal notice, any use of extracts from the website other than stated above for any purpose is prohibited.

No part of the website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without prior written permission by Suzuki GB PLC.

While we endeavour to ensure that our website is normally available 24 hours a day, Suzuki GB PLC shall not be liable if for any reason the website is unavailable at any time or for any period.

Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

DELIVERY

UK Customers

All items purchased from the official Suzuki store will be fulfilled by a Franchised Suzuki Dealer. SGB Official Stores offer FREE DELIVERY on all orders over £75. If your order is too large to fit through your letterbox, and there is no-one at home to receive the parcel, you may be asked to collect it from your nearest collection point.

All items purchased from the official Suzuki store will be fulfilled by a Franchised UK Suzuki Dealer.
SGB Official Stores & our fulfilment partners aim to dispatch all orders within 2-3 working days of cleared funds & can be shipped from any of our 6 European warehouses - if the item is in stock in the UK; you should expect delivery within 4-5 days. Items not stocked within the UK and arriving from our mainland European warehouses may take up to 11-12 working days to arrive.

Postage is a standard charge across the whole store in compliance with AutoFixa and reflects the complete delivery solution including packaging and distribution cycle; please remember we do offer Free P&P for basket orders over £75. Postage is combined for multiple purchases when added to your basket prior to checkout.

Your items will be shipped as soon as payment has been received. Depending on your order's value and weight, we will utilise a suitable delivery service to bring your Suzuki items to you.

Customers Outside the UK

All items purchased from the official Suzuki store are dedicated items for the UK Market – if you have a non UK specification model and are purchasing an item that may be subject to local variance’s please contact the store with your VIN number to gain clarification on fitment for your region, purchased items that are for UK fit only and need to be returned are returned at the Buyers cost.

SGB Official Stores will aim to dispatch all orders within 2-3 working days of cleared funds, if the item is in stock in the UK, Deliveries outside Europe will be dispatched via the most appropriate route specific to your product and region therefore delivery confirmation and tracking numbers will be advised once your order has been placed and dispatched. Typical deliveries to Europe are 4-14 days and outside Europe are 4-21 days.

Postage is calculated at time of purchase in accordance with AutoFixa and is weight and region specific, Postage is combined for multiple purchases when added to your basket prior to checkout. If your order is too large to fit through your letterbox, and there is no-one at home to receive the parcel, you may be asked to collect it from your nearest collection point.

RETURNS

Our returns policy is applicable to all National and International orders.

After receiving your item(s) you have up to 30 working days (Under the Consumer Contract Regulations) to cancel your order. We will require the goods to be unused and to be returned in their original packaging.

Please send contact us via AutoFixa Customer Services if you would like to return an item, we will respond with a reference number to enclose with the returned product and the return address for you to do so. This process is designed to provide all parties with the quickest and smoothest service, and therefore no alternative policy is available.

Upon receiving the returned product we will process your refund within 48hrs.

It is the buyer’s responsibility to arrange and fund the cost of returning an item. You are responsible for any loss or damage from when the product(s) are delivered to you until when they are returned to us. For this reason, please only send items back to us via a traceable postal service.

Returns / Refunds

Free Returns Period Handling Charge After Grace Period Return Not Possible After Specific Requirements
30 Not Possible 30+

Suzuki does not cover any returns costs unless the item is faulty.

Items must be returned unused and in their original packaging.